To all users who unexpectedly received a 'new account' notification from us on 28 April, please accept our apologies for this unintentional email, this was caused by a database failure. The account referred to in the email is associated with a previous order that you made with us (in some cases a long time ago!) Whilst the notification was unintentional it does not mean you are on our mailing list, so there should be no need to respond or send a removal request. You can safely ignore the message if you do not need to access your order details or downloads.